Frequently Asked Questions

How do I pay for a course?

You can pay with a credit/debit card via PayPal. Go to the Checkout page to complete payment form.

WHICH PAYMENT METHODS DO YOU TAKE?

TeacherConvoy uses PayPal (for accepting credit card and PayPal account payments). We use Paypal to help keep your transactions secure. Paypal does not share your financial information with the TeacherConvoy nor do we store your information.

What is your refund policy?

TeacherConvoy does not offer refunds. The TeacherConvoy does not provide refunds on any fees or charges for its virtual memberships, for its non-downloadable digital and non tangible products (i.e., courses and units), and for its pay-per-click products, including partially used periods and bank/merchant fees.

How do I access free Courses?

Learners can enroll themselves in any free course by creating an account. Once a learner creates a course account, s/he will have access to all free course content.

What are the system requirements and supported browsers on TeacherConvoy?

Most current browsers will work on TeacherConvoy. For best performance, we recommend, and fully support, only the latest version of Chrome.

How do I start my course?

After you enroll in a course, the course will be visible on your Course Account. The Course Account page will track your enrollment, payments, and course progress.

Can I download my course or units?

TeacherConvoy courses are fully online and can be accessed through our LMS (WP Courseware). TeacherConvoy courses do not have a “textbook” and instead have any required reading within the course itself.

Can I view my course offline?

To complete assignments and view the majority of our course content you would need an active internet connection.

Are courses accessible to learners with disabilities?

TeacherConvoy strives to create an innovative online-learning platform and that promotes accessibility for all learners, regardless of any physical limitation that they might have.

What type of Products Does TeacherConvoy sell?

TeacherConvoy offers online courses to improve or enhance a user’s knowledge-base in K-12 education. TeacherConvoy courses/units are non-downloadable and non tangible products. TeacherConvoy does not provide tangible personal property to the purchaser nor does TeacherConvoy provide data processing services. These courses are pay-per-click products, which are only accessible on our LMS (WP Courseware).